Friday, 27 September 2013

Eating out?

I don’t normally eat out much, however when I do go out I usually go out with company. There is nothing nicer than being with others, enjoying food, and having making conversation. However, I feel the night revolves around the service of the restaurant. Whether it’s good service or bad, it always ends in that awkward moment of tipping the service. I personally feel that tipping is strictly dependant on the level of service. This means, giving no tip is an option as well. The most annoying thing is being scolded be friends and family for not tipping. The reason I sometimes don’t tip isn't because I'm a cheap person. The reason I occasionally don’t tip, is because I am displeased with the service. I have a history of working at many restaurants, therefore I can comprehend the reason for tipping, but I feel that most people do not know where it stems from.

In the United States the federal minimum wage for servers is $2.13 as of 2013.Being Canadians we are heavily influenced by the States. In Alberta, the minimum wage is $9.75. Everyone gets at least this amount. Even, the guy working at the local Wal-Mart is receiving this amount hourly. He may, and often does go above and beyond his job requirements, but I don’t tip this man, and I'm willing to bet you don’t either. So, why would you tip someone who is just doing their job?

Now, I bet you wonder what hell a server goes through we feel the need to tip them. Generally, the process is as follows; they greet you, ask you what you’d like to drink, return with the drinks, take the order, comeback with the food and, carry the small white piece of paper to your table. A good server will go beyond the requirements and visit more often, even if it’s busy. As I said I have worked in restaurants in the past. I've heard the “kitchen talk”. Instead of servers being productive, they often talk poorly of their customers, chatting about what they screwed last night, or complaining about lack of tips. Meanwhile the cooks are working their asses off, the bussers are making everything clean, the hostesses are seating customers, and managers are “baby sitting” the servers.

And who normally never sees this tip money that we all give? Generally, no one see that the tip money except for the servers. Now, this is a generalization as some establishments have different tipping policies. For example, bussers may get a percentage of the tips or sales. However, if the bussers are supposed to receive a portion of this money they often get stiffed because they don’t know the full amount the servers received. This percentage is never accurate because the server’s tips are not monitored, as it is considered incredibly rude in the industry to ask how much they made in tips. As well giving away their hourly bonus isn't something they are happy about. This is something else they would often complain about.

When I was young, my mom always forced me to tip. She still does to this day, because she used to be a server. So, I've been tipping for the sake of it. Until, I got into the industry. I was socially conditioned to do it, as I'm willing to bet you were to. Naturally seeing dad slip an extra toonie on the table taught me that the norm was to give a little extra to the server, but I've been educated and I hope you have to, that this is not the case.

9 comments:

  1. I disagree, completely. Servers are not tipped JUST for themselves, they have to, at least at most places, pay into a tip pool for kitchen staff, hosts, and bussers. When you don't tip them, even a small amount if they are a terrible server and not attentive at all, they have to pay for you to eat there and to me, that seems a little bit ridiculous. I agree that not all servers deserve an amazing tip for crap service, but a little goes a long way. Especially for the staff that are clearly there to just make a little extra money while going to school and do their jobs well.

    ReplyDelete
  2. Give your mother a pat on the back, she sounds like a wonderful woman. I'll agree that if you get truly terrible service, leaving a good tip is unnecessary. However, keep in mind half of the time bad service is received it usually has more to do with the aforementioned god like cooks, bussers, hostesses, and management "baby sitters" not doing their end of the job, which they are usually being paid more than minimum wage to do. It's the server who always has to take the blame, and correct the problem for the customer. Sounds like you're pretty skilled at sitting around and bitching whenever you please....That must be nice. Being perky, friendly and happy all the time is more of a skill than you think it is! Almost every server has to give away a percentage of their SALES not their tips, which means when you don't tip, they have to pay out of their own pocket to serve you. Can you imagine frantically running around to make someone happy, only to find out that it cost you money to do so? Probably not, because no matter how bad YOU are at your job, you'll still receive the already agreed upon percentage of sales.

    ReplyDelete
  3. I read something somewhere that tipping the "standard" 15% is no longer acceptable, at least in well-off places such as Calgary. Since we generally make more money here, the "standard" has now increased to at least 20%. I've never worked in a restaurant, so I don't really know how the whole tipping process and procedure works, but I do agree that it is very much customary in our society, regardless of service. Personally, I'll tip even if I get shitty service, although I'll settle for something small like 15%. If the service is great though, I see absolutely no reason why my server shouldn't receive a good tip.

    ReplyDelete
    Replies
    1. I agree with the three above comments: Empowerd chimp, you may feel the empowerment not to tip but its just down right rude and cheap. I wont elabortare on that part because the three people above me have done a pretty good job at explaining that you need to tip!!! on top of the above practical reasons, tips are usually how servers pay for thier boob jobs...so dont be cheap Empowerd Chimp, tip away!!!!

      Delete
  4. Considering you've "worked in the industry", I'm pretty appalled you hope your rant will encourage others to follow you in your rebellion against social norm. Almost every restaurant requires servers to tip out at the end of the night. This money goes to cooks, bussers, food runners, hosts, managers and bartenders. In some cases, this tip out exceeds 5% of total sales. If you think it's unfair that bussers and servers aren't receiving a proportionate amount of the tips, always be sure to tip with a card and not in cash, so the server is forced to be honest. I completely agree that the service we receive is often unsatisfactory, but you should be able to understand that often it is out of the servers control and stiffing them on your bill actually costs them money. Even in extreme cases where I have received terrible service, I still leave enough to cover the tip out, because they shouldn't have to pay for me to eat at that establishment.

    ReplyDelete
  5. That's just rude. If you can't afford to tip, don't eat out.

    ReplyDelete
  6. Sometimes I don't tip either, if I don't like the way I'm being treated you're not going to like the tip amount that I leave on the table, once when I was at a bar I actually got the manager to give us a different server because our current one was being an asshole so I agree with you 100%

    ReplyDelete
  7. As someone who works in the industry, my tipout is near 10%. Which means I typically get less than half of that tip you are leaving. So on your 200$ bill, that twenty you left doesn't even touch my wallet. 100% goes to the other staff. And tipping is done based on a SALES figure, not a portion of the tips the server receives. As for your "terrible service" encounters, your "babysitters" are typically responsible for your lack of service, by trying to save the companies money on paying the servers their minimum wage (of $9.05, NOT $9.75) and giving the servers a section that is too large for them to keep up with. I agree tipping should be performance based, but the range should be 10% and up. Any less than that and you are forcing the server to pay for a portion of your drinks and food that they just watched you enjoy for the last hour, while they did their best to make our experience a good one. I don't know how you can say you've worked in the industry and still state you support not tipping. That's incredibly selfish, and you should cook your meals at home if that is the case.

    ReplyDelete